Delivery timing varies by item and destination. We will contact you if additional shipping arrangements are needed. You will receive an email after ordering with more information about the delivery.

Return and refund requests are reviewed under our Refund Policy. Contact support@wvhose.com before sending an item back so we can confirm eligibility and provide return instructions.

If an item arrives damaged or incorrect, contact support@wvhose.com with your order number, the item or part number, and photos. We will review the issue and provide next steps.